Frequently Asked Questions

How can I access BBC Channels?

In New Zealand you can watch the BBC channels through Sky. For subscription information please contact Sky on 0800 759 759 or at

How can I see what’s on the Channel?

Programming information is available in a number of places; our website, the EPG on your Sky box, Sky’s website or the Sky Guide App.

How can I find out what is captioned?

To see what shows are captioned refer to the EPG on your Sky box.

I’m having issues with my Sky box

Please contact Sky for technical support either by phone 0800 759 759 or at

How do I pitch an idea for a television programme?

As most BBC programming is commissioned out of the UK, we’ve included a link below with details on how to pitch an idea there

Where can I buy BBC programs on DVD?

You can find DVDs for many of your favourite BBC programs at all good retailers including JB Hi-Fi.

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